Privacy Policy

Zendish ("Zendish", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Zendish website, applications, AI features, and related services (collectively, the "Service"). By using Zendish, you acknowledge that your information will be handled as described in this Privacy Policy. If you have any questions about this Policy or our privacy practices, contact us at privacy@zendish.app

We collect information that you provide directly to us, information generated through your use of the Service, and certain technical information needed to operate and secure the platform. Account Information When you create an account, we may collect your name, email address, account credentials (stored securely in encrypted or hashed form), and profile preferences. Wellness and Nutrition Information To provide personalized experiences, you may choose to provide information such as age, biological sex, height and weight, activity level, dietary preferences, allergies and sensitivities, health and wellness goals, meal planning preferences, and wellness tracking data. You provide this information voluntarily, and it is used to personalize the Service. Content and User Inputs We collect information you submit while using Zendish, including recipes generated, meal plans created, nutrition tracking entries, wellness habit logs, AI coach conversations, and notes and feedback submitted through the platform. Technical Information We may automatically collect certain technical information, including IP address, browser type and version, device information, operating system, log data, session information, and security and authentication data. Communications If you contact us, we may collect information contained in your messages, support requests, feedback submissions, or other communications.

We use your information to: - Provide and operate the Service - Personalize recipes, meal plans, and wellness recommendations - Maintain your account - Authenticate users and secure the platform - Process subscriptions and payments - Provide customer support - Improve platform functionality and user experience - Train, evaluate, and improve platform performance using aggregated or de-identified information - Detect fraud, abuse, security incidents, and unauthorized activity - Comply with legal obligations - Communicate important service updates and account-related notices We do not send marketing emails unless you have chosen to receive them.

Where applicable data protection laws require a legal basis for processing personal information, we rely on one or more of the following: - Performance of a contract with you - Your consent - Compliance with legal obligations - Our legitimate interests in operating, securing, and improving Zendish

We do not sell your personal information. We may share information with trusted service providers who help us operate the Service, including: Infrastructure and Authentication Providers We use third-party providers for hosting, authentication, database management, storage, and security services. AI Service Providers To generate recipes, meal plans, wellness insights, and AI-powered responses, certain information you submit may be processed through trusted AI service providers acting on our behalf. Payment Providers Payments are processed by Paddle, our Merchant of Record. When you make a purchase, Paddle may collect and process payment information, billing information, tax information, and transaction details in accordance with its own privacy practices. Zendish does not store complete payment card details. Legal and Regulatory Requirements We may disclose information if required to comply with applicable laws or regulations, respond to legal requests, protect the rights, safety, or property of Zendish, our users, or others, or detect or prevent fraud, abuse, or security threats. Business Transfers If Zendish is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable legal protections.

We retain personal information for as long as reasonably necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When an account is deleted, we will delete or anonymize personal information within a reasonable period unless retention is required by law, regulatory obligations, dispute resolution requirements, tax obligations, fraud prevention purposes, or legitimate business interests. Aggregated, anonymized, and de-identified information that cannot reasonably identify an individual may be retained indefinitely.

Depending on your location and applicable laws, you may have the right to: - Access your personal information - Correct inaccurate information - Request deletion of your information - Restrict certain processing activities - Object to certain processing activities - Withdraw consent where processing relies on consent - Request a portable copy of your information To exercise any applicable rights, contact privacy@zendish.app. We may need to verify your identity before processing certain requests.

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Security measures include encrypted connections using HTTPS/TLS, secure authentication systems, access controls and permissions, database security protections, and monitoring and security logging. While we take reasonable measures to protect information, no internet-based service can guarantee absolute security. If you believe your account has been compromised, please contact support@zendish.app

Zendish uses cookies and similar technologies to operate, secure, and improve the Service. These technologies may be used for user authentication, session management, security, performance monitoring, and essential platform functionality. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

Your information may be processed and stored in countries outside your country of residence. Where required by applicable law, we take appropriate safeguards to protect personal information during international transfers.

Zendish is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time. When material changes are made, we will provide appropriate notice through the Service, by email, or through other reasonable communication methods. The updated version will always include the latest revision date at the top of this page.

For privacy-related questions, requests, or concerns: Privacy: privacy@zendish.app Support: support@zendish.app Security: support@zendish.app